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premium hosting solutions

Premium Support

Paradime Support operates 7 days a week and offers 3 types of Premium Support to ensure a quick and accountable response.

Standard Support is provided to all Paradime Hosting clients. This is initiated by visiting our Support Portal. Our response time is within 24 hours.

Platinum Support is provided to all Paradime Premium Plus and Platinum clients. Our response time is same-day, within business hours or extended hours, and billable as a $50/month surcharge on your current consulting, service or hosting package.

Diamond Support is a paid support service where you have immediate access to Paradime staff, within business hours or extended hours, and billable as a $100/month surcharge on your current consulting, service or hosting package.